Terms of Service
Effective Date: June 6, 2025
Last Updated: June 6, 2025
Welcome to Mom’s Magic! These Terms of Service (“Terms”) govern your use of our website www.momsmagic.online, mobile platforms, and meal delivery services. By accessing or using our services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our services.
Services Overview
Mom’s Magic delivers freshly prepared, authentic home-style tiffin meals to offices and workplaces across Whitefield, Bangalore. Customers can order single meals or subscribe to weekly/monthly plans.
Eligibility
By using our services, you confirm that:
You are at least 18 years old
You have the legal capacity to enter into binding contracts
You are using our services for personal, non-commercial purposes
Account & Registration
You may be required to create an account to place orders or manage subscriptions.
You are responsible for keeping your account credentials secure.
- Any activity under your account is deemed to be authorized by you.
Orders & Subscription Plans
a) Single Meal Orders
Must be placed before the daily cut-off time (10:00 AM).
Orders once confirmed cannot be modified after this time.
b) Subscriptions (Weekly/Monthly)
Automatically renew unless canceled before the next billing cycle.
You may pause or cancel subscriptions through your account or by contacting support.
Unused meals are non-transferable and non-refundable unless specified.
Delivery
Deliveries are made between 12:00 PM – 1:00 PM, Monday to Saturday.
We are not responsible for missed deliveries due to inaccurate address or unavailability at the location.
- In case of unavoidable delays, we will notify you promptly.
Pricing & Payments
Prices are listed clearly on the website and may be revised with prior notice.
Payment options include UPI, debit/credit cards, and net banking.
Subscription fees are charged at the beginning of each cycle
Cancellation & Refund Policy
Single meals can be canceled up to 2 hours before delivery for a full refund.
Weekly plans require 24 hours’ notice for cancellation or pausing.
Monthly plans can be canceled before the next billing date.
- No refunds are given for partial usage or missed deliveries without prior notice.
Intellectual Property
All content on our website—including logos, text, images, and menu designs—is the property of Mom’s Magic and is protected by copyright laws. You may not use, reproduce, or distribute any of our content without written permission.
Prohibited Activities
You agree not to:
Use our services for unlawful purposes
Attempt to disrupt our systems or access accounts other than your own
Post or transmit harmful content or malware
Misuse promotional offers or referral codes
Limitation of Liability
Mom’s Magic is not liable for:
Delays or disruptions due to events beyond our control (e.g., strikes, weather)
Allergic reactions or health issues caused by undisclosed allergies (please inform us in advance)
Temporary service interruptions due to maintenance or updates
Changes to Terms
We may update these Terms occasionally. Any changes will be posted on this page with the updated date. Continued use of our services implies acceptance of the revised terms.
Governing Law
These Terms shall be governed and interpreted according to the laws of India, and any disputes shall be subject to the jurisdiction of courts in Bangalore, Karnataka.
Contact Us
For questions or concerns about these Terms, contact:
Mom’s Magic
- ITPL main road Chansandra , Bangalore, Karnataka 560066
- +91-7204432376
- support@momsmagic.online